Includes bibliographical references and index.

Introduction -- Love : CQ overview -- Twenty-first-century CQ : getting along in the flat world -- First-century CQ : God speaks "Jesus" -- CQ 101 : the path to loving the other -- Understand : knowledge CQ -- The average American : understanding our own culture -- Getting below the surface : what is culture anyway? -- Hutus, Presbyterians, and boomers : cultural domains -- When yes means no and no means yes : language -- Why we do what we do : cultural values -- Go deep : interpretive CQ -- Cruise control off : awareness and empathy -- What makes an apple an apple? Labeling our world -- Being okay with gray : category width -- Theory gets a bum rap : a model for going deep -- Express : perseverance and behavioral CQ -- When the goin' gets tough : perseverance CQ -- Kiss, bow, or shake : behavioral CQ -- Where do we go from here? Twenty-four ways to advance your CQ.

As twenty-first-century society grows increasingly complex, pluralistic, and multicultural, it behooves Christians to communicate effectively between and among diverse populations. Research indicates that missions often fail because of cultural collision and lack of empathy and understanding between different peoples. David Livermore proposes a meta model--based on sound research principles and social science methodology--for helping Christians intelligently navigate the multicultural maze in Cultural Intelligence. The much-needed skill of Cultural Intelligence (CQ) both at home and abroad is the ability to work effectively across national, ethnic, and even organizational cultures. Livermore explains that CQ is not simply learning how to externally modify behavior but is based on inward transformation. His work is replete with assessment tools, simulations, case studies, and reflective exercises. Professors and students of missiology, practical theology, ministry leadership, intercultural studies, and sociology in Christian colleges, seminaries, and lay training programs will glean needed knowledge to become culturally sensitive, aware, and intelligent. This addition to the Youth, Family, and Culture series will help individuals and organizations share the Christian message with those of different backgrounds.